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How BÉIS Scaled Travel Bags to $200M on Shopify

6/21/2024
BÉIS
Shay Mitchell
BÉIS
shopbeis.com
Los Angeles, United StatesFounded 2018
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Monthly Revenue
$17,000,000
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Founders
Shay Mitchell
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Employees
Undisclosed
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Business Description

BÉIS is a direct-to-consumer brand designing functional yet stylish travel and on-the-go accessories. Founded by actress Shay Mitchell in 2018, the company combines practical features with chic design to serve a modern millennial audience, selling through a Shopify-powered online store and IRL pop-up experiences.
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Executive Summary

Founded in 2018 by Shay Mitchell, BÉIS crafts sleek, functional travel bags for modern women. Faced with the travel halt in 2020, the team quickly shifted to offer day-to-day hands-free options. By leveraging Shopify’s platform, POS, pop-ups, and tools like Nosto, BÉIS has driven consistent double-digit growth, boosted site traffic by 200% during peak periods, and surpassed $200M in annual revenue—all while maintaining site speed and reliability during surges.
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Case Study Content

BÉIS Transforms Travel Bags into a $200M Brand with Shopify

When Shay Mitchell launched BÉIS in 2018, she spotted a gap for travel bags that were both functional and fashionable. By choosing Shopify as her commerce platform, she gained a partner that could keep pace with her rapid growth. The brand quickly saw 135% growth in its first partial year and doubled that number in its first full year on Shopify.

Navigating a Global Slowdown

In early 2020, as COVID grounded the world, BÉIS had a roller bag ready to ship. Rather than pause, the team pivoted to create smaller carry options suited for daily errands and hands-free use. This rapid product shift was powered by Shopify’s ability to launch new SKUs without downtime. The brand upped its growth rate to over 200% that year and has sustained double-digit annual increases ever since.

Bridging Online and IRL with Pop-Ups

Once events reopened, BÉIS hosted pop-ups in Dallas, New York, and Los Angeles. Using Shopify POS, they let visitors try products in person, apply unique pop-up discounts at checkout, and ship items directly home. This hybrid model drove a 30% traffic bump in host markets and lifted revenue by 10%, while adding 2,500 new followers and 2.5M impressions during each event.

Black Friday, Cyber Monday Mastery

BFCM accounted for four of the brand’s busiest days each year, with a 225% surge in sessions and 250% boost in conversions. BÉIS ran doorbusters that filled a virtual waiting room of 60,000 shoppers, used billboards for build excitement, and tapped Shop Pay to streamline checkout. With Nosto personalization, 40% of customers shopped multiple times during the sale, and the site held an average speed of 2.5 seconds under peak loads.

Results That Speak Volumes

Today, BÉIS exceeds $200M in annual revenue, maintains low page load times during traffic spikes, and continues to expand its product line and global reach. By leveraging Shopify’s ecosystem—POS, Shop Pay, email tools, and apps like Nosto—the brand has built a seamless, scalable blueprint for growth.

Looking Ahead

With Shopify Markets on the horizon, BÉIS plans to enter new countries, refine personalized marketing, and launch fresh collections designed for on-the-go lifestyles. The brand’s journey shows that rapid pivots, unified commerce, and data-driven decisions can turn a side idea into a travel accessory leader.

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Key Takeaways

  • 1By selecting Shopify from day one, BÉIS seamlessly scaled from a startup to a $200M annual-revenue brand without needing to build a custom platform.
  • 2During the COVID-19 travel halt, BÉIS pivoted its product line to hands-free bags for everyday life, driving over 200% growth in 2020.
  • 3IRL pop-up events powered by Shopify POS created unified shopping experiences and delivered a 30% traffic increase and 10% revenue lift in new markets.
  • 4Strategic BFCM tactics—including virtual waiting rooms with 60,000 shoppers—boosted conversions by 250% and filled an eager audience of repeat buyers.
  • 5Integrating Nosto personalization allowed BÉIS to segment customers by product affinity, leading to 40% of consumers shopping multiple times during Black Friday.
  • 6Maintaining an average site speed of 2.5 seconds under heavy traffic preserved user experience and high conversion rates during peak shopping periods.
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Key Facts

Year-over-year growth
200%
Annual revenue
$200M
Peak site speed
2.5 seconds
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Tools & Technologies Used

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How to Replicate This Success

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Founders Hut is a leading online platform dedicated to sharing thousands of in-depth business case studies from successful companies around the globe. Since its launch, Founders Hut has empowered entrepreneurs, marketers, and corporate innovators with actionable insights drawn from real-world successes and failures.

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Disclaimer: Some data in these case studies may be inaccurate or out of date. In certain cases, AI-generated content is used.