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Stellar Eats Increases Sales by 3.5% with One-Page Checkout

6/13/2024
Stellar Eats
Stella Vanstone & Emma Kula
Stellar Eats
stellareats.com
Toronto, CanadaFounded 2020
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Monthly Revenue
Undisclosed
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Founders
Stella Vanstone & Emma Kula
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Employees
Undisclosed
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Business Description

Stellar Eats is a Canadian health-food bakery co-founded in 2020 by Stella Hartley, Emma Kula, and Michelle Landman. They offer delicious baked goods free from artificial additives, sold in major North American retailers and online.
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Executive Summary

Frustrated by the barriers in online grocery checkout, health-food bakery Stellar Eats switched to Shopify’s one-page checkout. Within days, conversion rates climbed 3.5%, customer drop-off fell, and the brand forecast tens of thousands in added revenue over the next 24 months.
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Case Study Content

Streamlining Grocery-Style Checkout Online

Stellar Eats launched in 2020 to bring delicious, health-focused baked goods to everyone—especially shoppers with dietary restrictions. Stocked now in major North American retailers, the brand saw an unexpected obstacle when customers shied away from checking out online. Filling out multiple forms and clicking through shipping pages felt jarring compared to the ease of tapping a payment terminal in a brick-and-mortar store. To match the speed of in-person grocery shopping, Stellar Eats sought a checkout flow that wouldn’t slow down eager customers.

The Challenge: Friction Costs Sales

Online grocery shoppers expect almost zero resistance. Each extra field and page adds doubt: “Is this safe? Is this expensive?” Stellar Eats discovered abandoned carts shooting up at every step beyond the first. They needed a slicker flow but didn’t have months to build a custom system. Any delay in checkout meant lost taste trials, fewer repeat buys, and stunted growth.

The Solution: One-Page Checkout on Shopify

Rather than reinvent the wheel, the team flipped the switch to Shopify’s one-page checkout. This single-screen interface pulls in customer billing and shipping data ahead of time, calculates shipping live, and keeps users focused on clicking “Buy now.” No fiddly back buttons, no hidden fees at the end—just a clean, single screen that looks and feels like in-person convenience.

Results: 3.5% Lift and Counting

Within days, the change was clear. Conversions rose by 3.5% without any other tweaks to product pages or pricing. Shoppers passed the free-shipping threshold more often because they saw it upfront. Abandoned checkouts shrank, and metrics that once flatlined began tick-up. Management projects that extra conversion will add tens of thousands to revenue in the next two years.

What This Means for Other Brands

If your online store feels like a maze at checkout, you’re leaving money on the table. Moving to a single-page process can recoup those lost carts fast. And since it’s built into Shopify, you avoid costly development sprints. For food brands in particular, where purchase frequency and impulse buys matter, smoothing that final click is a simple win.

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Key Takeaways

  • 1Simplifying checkout to one page reduced decision fatigue and sped up purchases for a smoother customer experience.
  • 2Displaying free-shipping thresholds live on the checkout page encouraged more shoppers to reach the minimum order amount.
  • 3A 3.5% lift in conversion rate was achieved with no additional marketing spend or site redesign.
  • 4Abandoned cart metrics fell immediately, showing that checkout friction was the primary barrier for Stellar Eats’ customers.
  • 5By leveraging an existing Shopify feature instead of custom development, Stellar Eats saved time and resources.
  • 6Projecting tens of thousands in extra revenue over two years, the brand highlighted how small percentage gains scale quickly.
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Tools & Technologies Used

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Disclaimer: Some data in these case studies may be inaccurate or out of date. In certain cases, AI-generated content is used.